- SCOPE
This Legal Notice regulates the use of the website service www.komgo2go.com (hereinafter, the “Website”) that Pangorsa, SL. makes available to Internet users.
The Website allows you to manage the online purchase of KOMGO brand products; as well as, know -first-hand-, the trends of the season, through push notifications, if you wish.
The Website is aimed exclusively at an audience over 18 years of age. - INTELLECTUAL PROPERTY AND COPYRIGHT.
All the information contained on this Website, its graphic design, as well as its source code constitute a work whose intellectual property belongs to Pangorsa, SL. Internet users who access this Website can view the information contained therein and make private downloads or reproductions on their computer system, provided that the reproduced elements are not subsequently transferred to third parties or are installed on a server connected to the Internet or to a local computer network. Reproduction, distribution, public communication and any other act that has not been expressly authorized by the owner of the exploitation rights is prohibited. The infringement of any of the aforementioned rights may constitute a violation of these provisions, as well as a crime punishable in accordance with articles 270 and following of the current Penal Code.
KOMGO® and its logo are registered trademarks of Pangorsa, SL. Any use of them is totally prohibited without the express authorization of the owner. www.komgo2go.com is a domain name registered by Pangorsa, SL.
The domain names of Pangorsa, SL. They cannot be used in connection with other products or services that are not from said company, and they cannot be used in any way that may cause confusion among our customers or discredit Pangorsa, SL. - LIMITATION OF LIABILITIES.
Pangorsa, SL. is exonerated from any liability derived from:
3.1. Failures on the Website due to force majeure, acts of God or other causes not attributable to it.
3.2. Technical and/or mechanical problems or viruses produced during the Internet connection (whether through the Pangorsa, SL. Website or third-party platforms), in the computer systems (software and hardware) or in the stored electronic documents and files. on computer equipment.
3.3. Access by minors to the content included on the Website, with the responsibility of their parents or guardians to exercise adequate control over the activity of the minor children in their care.
Likewise, Pangorsa, SL. is not responsible for the veracity, updating and legality of the contents of the pages that, where appropriate, are suggested by the company or that appear linked. Pangorsa, SL. is exonerated from all responsibility towards the user regarding the legal conditions of use and the contents of the different pages, platforms suggested or that appear linked by Pangorsa, SL. It is up to the user to accept them or not.
Pangorsa, SL. is not responsible for communications that, including the name of KOMGO or www.komgo2go.com, are not previously authorized by it. For these purposes, we inform you that all communications related to actions or calls to participate in an event related to the brand will always be published on the official website. - USER SUPPORT.
For any questions, suggestions, queries or complaints about the Website, you can contact the User Service, by any of the following means, either by writing to us by email at hola@komgo2go.com or by postal mail at the following address: Pangorsa , SL. Calle Monasterio de las Batuecas, 18 – BLQ A. FLOOR 2 E
In addition, we have official Complaint Forms available to consumers and users, which can be presented at the postal address and email address indicated above or at any of our physical stores. . You can request them here: Download official sheets.
The Customer Service of Pangorsa, SL. will attend to and respond to your claim as soon as possible, and in any case within a maximum period of one month. In the event that your request is not satisfactorily resolved, you can go to the ordinary jurisdiction or process your claim through the website http://ec.europa.eu/odr, which will provide a free single point of access for the extrajudicial resolution. - MODIFICATION OF CONDITIONS.
Pangorsa, SL. may modify this Legal Notice if it communicates it to the Users, a requirement that the parties expressly agree is understood to be fulfilled with the publication of the variations through the Website.